If you have any questions or concerns. Email us!
SHIPPING ISSUES: We now have Route package protection added to our shipping options. PLEASE choose this option!! We understand how frustrating it is to lose a package so make sure you are covered. If you choose to not use this option ICS will not be responsible for lost/stolen/not delivered packages.
RESTOCKS: We do occasionally do restock popular items. But we typically are working on new designs and better items for you guys. So if you like an item we recommend you grab one when we release it or it may be gone forever!
INTERNATIONAL ORDERS: Due to covid-19 shipping is taking longer than usual. We typically pack and ship orders in 24-48 hours. However, we have seen USPS take as long as 9 weeks for arrival. So we are now using DHL in hopes of faster more reliable shipping. Please keep in mind it still may take longer than usual depending on your location.
RETURN/EXCHANGE POLICY: Customer is responsible for the return shipping all returns/exchanges. Returns/exchanges are available 14 days from purchase. Unless the item description states otherwise. Items returned must be clean, not worn, in brand new condition.